If you have experienced a flood loss and have a SafePoint flood policy, you can report the claim through the portal link (https://safepointins.manageflood.com/) or by calling our flood claims team at (888) 598-0446.

Customer Service: 877-858-7445

Louisiana Homeowners Policy Assumption Information

SafePoint Insurance Company has entered into an agreement to assume policies from Access Home Insurance and State National Fire Insurance Co. effective December 1, 2021. We are excited to have you as a customer and want to provide you with some information about the transition. We are committed to ensuring your transition to SafePoint is a smooth one. As an admitted insurance company in the State of Louisiana, SafePoint has the knowledge and expertise to provide you with the peace of mind you deserve.

Below, we have provided answers to some common questions. If you need additional information, please feel free to contact SafePoint at 855-243-9740 or via e mail, UWLA-Help@safepointins.com


Why is my policy moving to SafePoint?

SafePoint has entered into an agreement to assume policies from two insolvent carriers, Access Home Insurance and State National Fire. This agreement provides customers of those companies a new carrier and a guaranteed renewal of their policy.


What action do I need to take?

You do not need to take any action to facilitate moving your policy. You will receive a renewal from SafePoint 30 – 60 days in advance of your renewal date. Your renewal will include an invoice so if you pay the policy yourself, simply make the payment.


How can I make a payment?

Payments can be mailed directly to SafePoint, PO Box 290119, Tampa, FL 33687. To make payment via credit card or e-check please call us at 855-243-9740.


What if my mortgage company pays my policy?

A copy of your policy will be sent to the mortgage company


What should I do if I have a claim?

As part of the agreement to assume the policies, SafePoint is responsible for all claims occurring on or after December 1, 2021. If your claim occurred on or after December 1, 2021, please contact SafePoint directly at 855-252-4615 (855-CLAIM15). If your claim occurred before December 1, 2021, please contact the Louisiana Insurance Guarantee Association at 1-225-277-7151.


We will be sending additional information to you in the mail soon. SafePoint is proud to be able to offer you this coverage and we look forward to having you as a customer.

 

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